Shipping policy

  • Orders are dispatched within 24 hours of placement (Monday–Saturday, excluding public holidays).

  • Delivery timelines are estimates and not guaranteed. V11 is not liable for courier delays beyond our control.

  • Risk of loss or damage passes to the customer upon delivery to the specified address.

  • V11 is not responsible for delivery failures due to incorrect address information provided by the customer.

  • Full details are available in our Shipping Policy at v11.in/pages/shipping-policy.