Return/ Exchange Policy 

In case of a return, under any instance where you feel the need to return/exchange your product, get in touch with us at info@v11.in for us to process your return request. Note that your return request may not be responded to if it is over 7 days of purchase.

The request shall be processed only if the products are new/ unused and are available with the original packaging and tags. The shipping charges are standard and are non-refundable and the return charges shall be borne by the customer.

*Please note that the operations of courier companies are not in our control and we cannot be held responsible for delays and thus the delays in your trip. However, we assure you that we will try to get the order delivered to you at the earliest.